|To combat the volume of junk email we receive, we are tightening up the email filters we use to automatically delete junk email. To prevent your email from being inadvertently deleted, please follow the guidelines and suggestions below. If you follow these guidelines and suggestions, your email will not be mistaken as junk email by our automated filters.|
|Addressing||Address your email to either Hal or Karen as shown below. Our email address is NOT case
sensitive -- you may use upper case, lower case, or mixed upper and lower case, as in the
If you address your email any other way, it will be deleted before we ever see it. For example, if you address email to [email protected], it will be deleted.
The "Subject" line is the focus of most of our junk email filtering. Our suggestions for Subject line "Do's" and "Don'ts" are listed below.
Example: I love my collar!
Example: I have a question on collar colors
Example: Hey, Karen!
|Subject Line No-No Words||
Do not use any of the words below in the subject line of your email! Note also that this is not necessarily a complete list of "no-no" words. Think of these as examples of words not to use, and please realize that we will not update this list every time we refine our junk email filters. Do not use:
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